MANNER
(Transactions, Processes, Performance)
The Manner of the Business Activity is part of the Postural Field of the business, at a strategic level.
It is composed by the Competitiveness, Effectiveness and Efficiency elements:
- Competitiveness: It defines how the organization faces competition regarding transactions. Defining the Competitiveness element is qualifying the transaction-wise manner to run the Business Activity.
- Effectiveness: It defines how the organization handles critical success factors regarding processes. Defining the Effectiveness element is qualifying the process-wise manner to run the Business Activity.
- Efficiency: It defines how the organization ensures the performance of the BM. Defining the Efficiency element is qualifying the performance-wise manner to run the Business Activity.
Associated concepts/tools
For an organization, finding the right Manner is about:
- Adopting the right "Competitive Advantage Profile"
- Adopting the right "Operational Advantage Profile"
- Adopting the right "Performance Scheme"